FAQ

We aim to send all orders out within 2 business days after the order is placed, and are sent directly from our warehouse in Melbourne via Australia Post standard service.
The majority of orders will be delivered within 5-10 business days of dispatch, some however can take up to a maximum 15 business days.
We really appreciate your patience with this, unfortunately it's completely out of our control!

Our system automatically sends shipping confirmations to the email address and phone number details entered at checkout. Please check promotional and spam folders for this confirmation email before enquiring with the team.

To get the most out of your air freshener, it should be hung from the rear vision mirror of your car - this also ensures your dash is not damaged by the air freshener. If this is not suitable for you, then place your air freshener on a hook located near the handles on the roof.
The air freshener itself should not come in contact with any part of your car for a prolonged period as this could cause damage.

Our air fresheners tend to last between 7-14 days. This can depend on where the air freshener is placed, the cleanliness of your car, and the exposure it receives to air.

To submit a query, simply go to "Contact Us" and enter your message into the message box. This is the quickest way to receive a response and to ensure your message doesn't end up in our spam folder!

We are Melbourne based and can ship Australia-wide, freight charges apply.

Yes! Our team are working on adding new items such as new flags into our product menu. Subscribe to our page to receive any updates as we move forward on that project.